As Head of Retail of Britain's largest leisure company, Bourne Leisure - a company that has none other than Butlins, Haven Holiday Parks and Warner Leisure Hotels as part of its portfolio - Darren Cavill understands exactly what it takes to make a business a success.
"It's incredibly important that our customers feel 100% 'looked after' during their stay. We want them to feel passionately about their stay and create the desire to repeat the experience. As part of our total commitment to visitors, we cater to the whole family and that means a key part of the experience is the 'on the go' snacking occasion. Our leisure resorts are primarily visited by people on their annual holiday and indulgent snacking plays a vital role.
"From our experience, MULTISNACK®, part of NESTLÉ® PROFESSIONAL®, provides us with the most comprehensive 'out of home' foodservice package for the indulgent snack market. It includes the machine, the product mix and ongoing consultative and support services. It is everything we could wish for in providing the right solution for our visitors - and more!
"Most importantly, the results speak for themselves. The success has already been evidenced by positive uptake levels as a result and we are looking forward to continuing our work with the NESTLÉ® MULTISNACK® team in the months ahead."